Steele Orthopedics (“we,” “us,” “our”) is committed to protecting the privacy of our patients, visitors, and website users. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our practice or access our website. Your phone number and SMS consent will remain private and will not be shared with any third parties or affiliates.
1. Information We Collect
We may collect the following types of personal information:
- Personal Information: Name, date of birth, address, phone number, email, and insurance details.
- Health Information: Medical history, treatment information, and other health-related data.
- Payment Information: Billing address, payment card information, and insurance information.
- Website Usage Data: Information on how you interact with our website, including IP address, browser type, and browsing behavior.
2. How We Use Your Information
We use your personal information for the following purposes:
- Medical Care: To provide orthopedic care and treatment.
- Appointment Scheduling: To contact you about appointments and manage your scheduling.
- Billing and Payments: To process payments and insurance claims.
- Communication: To respond to inquiries or provide you with relevant information about your health or our services.
- Website Improvement: To monitor and improve the performance of our website and services.
3. Sharing Your Information
We may share your personal information with:
- Healthcare Providers: As necessary for your treatment.
- Insurance Companies: To process claims and payments.
- Service Providers: Third-party companies that assist us with billing, IT support, and other services.
- Legal Requirements: If required by law, to comply with legal or regulatory obligations.
We do not sell or share your personal information with third parties for marketing purposes.
4. Data Security
We implement appropriate physical, electronic, and administrative measures to protect your personal information from unauthorized access, use, or disclosure. However, please note that no security measure is entirely foolproof.
5. Your Rights
You have the right to:
- Access Your Information: Request access to the personal information we have about you.
- Correct Your Information: Request corrections to any inaccurate or incomplete information.
- Request Deletion: Request that we delete your personal information, subject to legal obligations.
- Limit Data Sharing: Request restrictions on how we use or share your information.
To exercise these rights, please contact us using the information below.
6. Cookies and Tracking Technologies
Our website may use cookies and other tracking technologies to enhance your experience. These technologies collect information about your browsing habits, which helps us improve our website functionality.
You may choose to disable cookies through your browser settings; however, this may affect your ability to use certain features of our website.
7. Changes to This Policy
We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on our website with an updated effective date. We encourage you to review this policy periodically.
8. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us.